Privacy Policy

Vital & Helse – Osteopathy and Physiotherapy Sittig is committed to protecting the privacy of our patients and visitors. Below you will find information on how we store and protect your personal data in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).

What personal data we collect

We collect and process the following personal data:

Contact information: Name, address and personal ID number, as well as phone number and email address
Health-related information: Information about your health, previous treatments and any medication – insofar as such information is necessary or helpful for your treatment plan
Other personal details: Further information relevant to your personal circumstances, if necessary or helpful for treatment

How we use personal data

Your personal data is used for the following purposes:

To provide healthcare services and treatment
To manage appointments and communicate with you

Sharing of personal data

We do not share personal data with third parties, except where necessary to deliver our services (e.g. insurance companies) or to comply with legal obligations. Any sharing is carried out in accordance with applicable laws.

If an IT provider needs access to our archive of personal data, we will enter into a data processing agreement to ensure the protection of your information at all stages.
Currently, we use the following IT provider (data processor): Aspit Physica.
All personal data processing takes place within the EU/EEA area.

Analytics Tools

We use the analytics tool Google Analytics on our website. This tool provides us with insights into how users navigate the site, how long they stay on a page, and which site they came from before visiting www.vitaloghelse.no, based on cookies.

We use this tool to improve our website and user experience, understand usage patterns, measure marketing effectiveness, and analyze traffic statistics.
Google Analytics registers IP addresses by default, which are considered personal data. Therefore, we have enabled IP anonymization in Google Analytics so that IP addresses are anonymized and not stored or traceable.

Data collected through Google Analytics is stored on Google's servers in the USA and is subject to Google’s privacy policy.

When visiting www.vitaloghelse.no, cookies will be stored on your device. Cookies are small text files placed on your computer when you load a website. They are used to recognize the user and provide a more personalized experience.

Storing and processing such data is only allowed if the user has been informed and given consent – in accordance with § 2–7b of the Norwegian Electronic Communications Act.
Users can choose whether or not cookies are allowed in their browser settings.

Contact Form

The contact form on www.vitaloghelse.no is used for submitting inquiries, bookings, or contact requests regarding services provided by Osteopath and Physiotherapist Alexander Sittig. All submissions are deleted once the request has been processed and answered.

How long we store your data

We store your personal data for as long as necessary to fulfill the purposes described in this policy or as required by law.

Your rights regarding personal data

You have the right to request access, correction, or deletion of your personal data. You may also request restriction of processing, object to processing, and have the right to data portability.
For more information about your rights, visit: www.datatilsynet.no

To exercise your rights, you must submit a signed written request to us at our office. We will respond as soon as possible, and no later than within 30 days.

We may ask you to verify your identity or provide additional information to ensure that we only give access to your personal data to you – and not to someone impersonating you.

You may withdraw your consent for data processing at any time by submitting a signed written request at our office.

Complaints

If you believe that our processing of personal data does not comply with this policy or violates data protection laws in any other way, you can file a complaint with the Data Protection Authority (Datatilsynet).
More information: www.datatilsynet.no

Changes

If there are changes to our services or updates to data protection regulations, this policy may be amended. If we have your contact information, we will inform you of any significant changes.

Contact Information

Vital & Helse – Osteopathy and Physiotherapy Sittig
Rådhusgata 1
7130 Brekstad
Phone: (+47) 988 69 666
Email: kontakt(at)vitaloghelse.no
Organization number: 935 323 703